PRIVACY POLICY
1. INTRODUCTION

At Gama23, we value and respect your privacy. This Privacy Policy describes how we collect, use, protect, and share your personal information when you access, register, or interact with our website. By using our website, you are accepting the practices described in this policy. 

2. INFORMATION WE COLLECT

3. PRIVACY OF MINORS We collect and process the following personal data: 

  • Personal Information  

Name, email, phone number, and any other information provided when completing the registration form. 

  • Navigation Information  

Including data such as IP address, device type, browser type, pages visited and access time. 

  • Purchase details  

When we enable the shopping cart, purchase data such as purchased products, payment data (processed through third parties), and transaction-related details will be collected. 

     - Marketing preferences  

Information about your preferences to receive notifications about promotions, products and events related to Gama23. 

3. PRIVACY OF MINORS

At Gama23, we respect and value the privacy of our users, and we are committed to protecting the personal information of minors. In order to ensure that your data is treated securely and in compliance with applicable laws, we do not knowingly collect or solicit personal information from individuals under the age of 18 without the explicit and verifiable consent of a parent or legal guardian. 

If you are under the age of 18, we ask that you do not submit or share personal information through our website, apps, or partner platforms without the prior consent of your parent or guardian. Please ensure that you obtain this consent before registering, providing us with your personal data, or interacting with our services. If you are a minor and have provided information without this consent, we ask that you contact us immediately to rectify the situation. 

If we discover that we have inadvertently collected personal information from a minor without proper consent, we will take immediate steps to delete such information from our systems, and ensure that it is not used for any purpose. In this regard, Gama23 undertakes not to keep or use the information of minors without the explicit consent of their parents or guardians. 

In addition, Gama23 does not allow minors under the age of 18 to access services or functionalities that involve the collection of sensitive personal information, unless appropriate consent has been obtained, and in those cases where it is verified that such information has been provided by a responsible adult. 

Rights of Parents or Guardians 

Parents or legal guardians of minors have the right to review, correct, delete, or update their children's personal information that we have in our records. If as a parent or guardian you wish to exercise any of these rights, you may contact us through the channels provided in this Privacy Policy. 

We are committed to responding in a timely manner and in compliance with applicable privacy and data protection laws, ensuring that children's personal information is protected and properly managed. 

If at any time you have concerns about how Gama23 handles children's information or if you would like your child's personal data to be deleted, please do not hesitate to contact us so that we can take the necessary actions to resolve any issues. 

 

4. USE OF INFORMATION

The personal information collected through our website will be used in order to provide you with a better experience and offer you personalized services, always in accordance with the applicable legislation on data protection. The main purposes for which we use the information are detailed below: 

Provide access to the services and products available on the website: We use your data to provide you with access to the features and services available on our portal, such as purchasing products, accessing exclusive content, or any other functionality you have requested. In addition, we will provide you with the products you have selected and manage any processes related to your purchase or use of services offered by Gama23. 

Send notifications about promotions, events and news from Gama23: We use the information collected to send you regular updates about our promotions, special offers, new products, events or any other news related to our brand. These notifications can be sent via email, text message, or notifications within the platform, depending on your communication preferences. 

Registering users and managing accounts associated with Gama23: The information you provide when registering will be used to create and manage your account in our system. This includes tracking your preferences, purchase history, and any other relevant information to provide you with a more efficient and personalized service. We also use this data to allow you to access your account and manage your profile. 

Improve and personalize the online experience: We analyze the use of our website to improve the user experience. This information allows us to understand how users interact with the platform, what their preferences and behaviors are, which helps us optimize our functionalities and services, improve navigation and offer you more relevant content. In addition, it helps us identify areas for improvement on the site and make adjustments in real-time. 

Include you in notifications regarding promotions or sports activities related to Gama23: We use the information collected to send you communications regarding activities, sporting events or any other specific promotions related to our brand. This includes notifications about sponsorship of sporting events, competitions or initiatives that Gama23 is promoting. We ensure that these communications are relevant and aligned with the interests and activities of registered users. 

In addition to the above purposes, we may use personal information to comply with our legal obligations or to resolve disputes and enforce our Terms and Conditions. We may also use the data to send you surveys or market research in order to improve our products and services. 

Exclusion of Use 

We will not use personal information for purposes other than those listed herein, unless we obtain your prior consent or are required by law. 

5. SHARING AND DISCLOSING INFORMATION

Your personal information will not be sold or leased to third parties. However, we can share it with: 

  • Service Providers  

Such as payment platforms and web hosting services, to facilitate transactions and services offered. 

     -     Legal requirements  

If necessary, we may share your data when required to do so by law or in response to legal proceedings. 

 

6. INFORMATION SECURITY

At Gama23, we take the security of your personal data very seriously. We implement reasonable administrative, technical, and physical security measures to protect the information we collect and process, in order to prevent unauthorized access, disclosure, alteration, or destruction of your data. These measures include, but are not limited to: 

  • Technical measures  

We use advanced encryption technologies and protection of data in transit and at rest. This helps to ensure that the information you submit through our website is protected from possible unauthorized access during transmission. In addition, we use firewalls and intrusion detection software to safeguard our systems from potential external threats. 

  • Administrative measures  

We restrict access to personal data only to authorized personnel who need that information to carry out their responsibilities. In addition, our employees and collaborators are committed to confidentiality and receive regular training on information security best practices. 

  • Physical Measurements  

We maintain adequate physical controls on our facilities and servers to prevent unauthorized access. This includes controlling access to the premises, using surveillance systems, and protecting against potential physical disasters. 

However, it is important to note that although we take all the necessary precautions, no security system is completely foolproof. Despite our best practices, we cannot guarantee the absolute security of your data at all times. The risks inherent in the transmission of data over the Internet may be beyond our control, and in exceptional situations, unauthorized access to information may occur. 

We encourage you to take additional steps to protect your data, such as using strong passwords and regularly reviewing the privacy settings in your account. 

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and other similar technologies (such as pixels, tags, and local storage) to improve your experience when interacting with our site. Cookies are small text files that are stored on your device when you visit a website. These technologies allow us to collect and store information about your online behavior in order to personalize the services we offer you and make your experience more seamless and relevant. 

Cookies and similar technologies have a variety of purposes, such as: 

  • Improve user experience  

Cookies allow us to remember your preferences and settings, such as preferred language, and make it easier to navigate the site. They are also used to save your session information and preferences so that you don't have to enter them every time you visit our site. 

  • Content personalization  

By analysing the data collected, we can tailor the content you see on the website to your interests, offering you products, services or information that are more relevant to you. This includes the display of ads tailored to your interests. 

  • Traffic analysis  

We use cookies to collect data about how users interact with our site, such as which pages are visited most frequently and how much time is spent in each section. This information allows us to evaluate the performance of our site and improve its functionality. 

  • Marketing  

Cookies are also used to show you more relevant advertisements, both on our site and on other websites. We use third-party cookies to run targeted advertising campaigns and to measure the effectiveness of advertising campaigns. 

  • Social media cookies  

If you interact with social media buttons (e.g., "Like" or "Share") on our site, social networks may use cookies to collect information about your online activity and interactions. This allows you to personalize the experience on their platforms and share content directly with your contacts. 

Control over cookies 

You can manage and control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, or set alerts whenever a cookie is about to be stored. However, it is important to note that disabling cookies may affect the functionality of some parts of the website, such as the checkout process, accessing your account, or viewing personalized content. Some features of the site may not be available or function optimally if you choose to disable cookies. 

For more information on how to manage cookies in your browser, you can visit your browser's settings or consult your browser's help section. 

8. USER RIGHTS

In accordance with personal data protection laws, you have a number of rights in relation to the information we collect about you. These rights allow you to control how your personal data is handled. Below, we detail the rights that you can exercise at any time: 

  • Access to your personal data  

You have the right to request information about the personal data we have collected about you. This includes knowing what data we have, why we are processing it, how we obtained it, and who we shared it with. 

  • Correction of your personal data  

If you believe that the information we hold about you is incorrect or incomplete, you can request that we update or correct it. This allows you to keep your personal information accurate and up-to-date. 

  • Deletion of your personal data  

You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you decide to withdraw your consent to the processing of that data. 

  • Object to the processing of your data  

If at any time you do not want us to process your personal data or to use it for certain purposes, you can object to its processing. This also includes the option to withdraw your consent to the processing of your data at any time, provided that the processing is based on your consent. 

  • Portability of your data  

If you wish, you can request that we transfer your personal data to another controller, where this is technically possible. This right allows you to obtain a copy of your data in a structured and commonly used format so that you can move it to another entity. 

  • Filing Complaints  

If you consider that your rights are not being respected or that the processing of your data is not being carried out in accordance with current legislation, you have the right to lodge a complaint with the competent data protection authorities. This includes the possibility of contacting the relevant Data Protection Agency or body in your country or region. 

How to exercise your rights 

To exercise any of these rights, please contact us using the following methods: 

  • By sending an email to contacto@gama23.com, where we will provide you with the necessary information so that you can make your request securely. 
  • Or, alternatively, you can use the contact form available on our website to send us your request. 

We are committed to responding to your request within a reasonable time and in accordance with the applicable personal data protection laws. 

9. LINKS TO OTHER SITES

Our website may contain links to third-party websites that are not under our control. These links may take you to external platforms, such as social media, online stores, Gama23-related services, or even sites that may be associated with our advertising campaigns. 

Importantly, we are not responsible for the privacy practices or the content of these third-party websites. Each site has its own privacy policies and terms of use, which may differ from ours. Therefore, we strongly recommend that you review the privacy policies of any website you visit through a link provided on our site, especially if you are going to provide them with your personal data or make any transactions. 

The inclusion of these links does not imply that we approve or endorse the content or services offered by those external websites. We are also not responsible for any damage, loss, or inconvenience that may arise from interacting with or providing personal information to these sites. 

Important recommendation  

If you choose to visit other websites from our site, be sure to review their privacy policies to understand how they collect, use, and protect your personal information. 

10. UPDATING THIS POLICY

We reserve the right to modify or update this Privacy Policy at any time, with the aim of reflecting changes in our data handling practices, improvements in our services, or legal and regulatory modifications. We may update this policy due to changes in applicable law or in the way we collect, process, or share your personal data. 

Any modifications or updates will be published on this page in a clear and accessible manner, with the effective date of the new terms and conditions. Changes will be effective from the time they are posted, so we encourage you to check this page regularly for any updates. 

It is important that, by continuing to use our website following the posting of changes to our Privacy Policy, you accept and consent to such changes. If you do not agree with the changes made, we recommend that you stop using our services and, if you wish, exercise your rights over the personal information we hold in accordance with this policy. 

We encourage you to periodically review this section to stay informed about how we protect your privacy and how we handle your personal data. The latest update will always be indicated at the top of this page. 

 

11. CONTACT

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights over your personal data, please contact us: 

In Mexico: Laguna Tamiahua 201, Anáhuac I Secc., Anáhuac I Secc, Miguel Hidalgo, 11320 Mexico City, CDMX 

In Venezuela: 5th Avenue between 9th and 10th streets No. 9-79. San Cristóbal, CP 5001, Táchira State.  

In the United States: 759 Hadley Ln NE, Marietta GA, US 30068 

Email: contacto@gama23.com 

12. VALIDITY

This privacy policy is effective as of February 14, 2025.